Privacy Policy

Last Updated: December 19, 2025

At The Online Pharmacy, we take your privacy seriously. This policy explains how we handle the information you provide to us through our website.

1. Information We Collect

We only collect personal information that you voluntarily provide to us via our "Contact Us" form. This may include:

• Your Name
• Email Address
• Phone Number
• Any details or health-related inquiries you include in your message.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your specific inquiries or requests.
• Provide pharmaceutical advice or services you have asked for.
• Contact you regarding prescriptions or health services.

We do not use your information for marketing newsletters unless you specifically ask to be added to a mailing list, and we never sell your data to third parties.

3. Cookies and Tracking

Our website is designed to be privacy-friendly.

• No Analytics: We do not use third-party tracking services (like Google Analytics) to monitor your behavior.
• No Cookies: We do not use cookies to track your preferences or serve you advertisements.

4. Data Security

We take reasonable steps to ensure that any information submitted via our contact form is kept secure. However, please remember that no method of transmission over the internet is 100% secure. We recommend not sharing highly sensitive personal medical history through the web form; please call us or visit in person for sensitive consultations.

5. Your Rights

You have the right to ask what information we hold about you or to request that we delete your contact details from our records. To do so, please contact us directly at the pharmacy.

6. Contact Us

If you have any questions about this Privacy Policy, please reach out:

• Address: Unit N2 B, West Point Business Park,
  Middlemore Lane West,
  Aldridge, WS9 8DT
• Phone: 01454 418222

‍